Customer Service Survey

Customer Service Survey

  1. Reason for Visit

    Please select the reason for your visit to City Hall:

  2. Did the City Hall representative give you a proper greeting and felt welcomed?
  3. About how long did you have to wait before speaking with a representative?
  4. Was the staff friendly and helpful during your visit?
  5. Was the information provided by staff adequate and informative?
  6. Did our representative:

    Select all that apply

  7. About how long did it take to resolve your problem if you had one?
  8. Overall, how satisfied are you with the customer service experience?
  9. Leave This Blank:

  10. This field is not part of the form submission.